In 1964, the New York Times published an article chronicling the murder of Kitty Genovese, a 28-year-old bartender on her way home from work, alleging that 38 people heard or saw her murder but failed...
March 2
If you're like most senior managers and HR departments, you want your line managers to do a better job documenting interactions with their crew, incidents and investigations and compliance training. Y...
February 23
We often hear businesses of all sizes refer to their employees as “family.” It’s a feelgood notion but frankly has little connection with reality. First, you don’t get to pick your family, but you sho...
February 3
Tom Brady was innocent. You can hate him because he's pretty or beat your team in the playoffs or shrieks like an 8-year-old girl on a waterslide. But you can't hate him for DeflateGate because he did...
January 26
You’ve got a problem. You care about your employees, you’re patient and accommodating, provide resources, training and latitude for your people to do their jobs and trust in them like family. You don’...
January 21
As a manager, there are three things that you don't do enough. You don't call your parents enough. You don't drink enough water. And you don't document employee issues to the extent you should. You pr...
December 22
If you were a first class passenger on HMS Titanic and happened into the deck level gym circa April 1912, health instructor Thomas McCauley (perished at sea) might have introduced you to the state of...
August 3
We regret to report that fake news is very real. In the course of our careers, we’ve had multiple media articles written about our business activities. Some articles were feel good flattery, some were...
July 6
Sometimes the easiest way to make money is to stop losing it. In a perfect capitalistic world, your business generates revenue, subtracts its costs and enjoys a profit. But there are two parts to left...
June 1
As an employer in California, you do not want to find yourself in an unemployment appeal, regulatory hearing, legal challenge or even routine performance review without documentation –date, time, part...
May 4
If you’ve ever had to terminate an employee in California, you know that the Employment Development Department (EDD) often defers to the employee’s position and grants unemployment compensation. Most...
April 6
“If you’re Noah, and your ark is about to sink…you can throw over a bunch of cats, dogs, squirrels and your ark will keep sinking. But if you can find one elephant to get overboard, you’re in much bet...
One of the most serious mistakes employers make is the failure to document staff issues in real-time. You may have built a great team for your restaurant, retail boutique or marketing firm, but the si...
